Employee Spotlight: Cathie Sprouse

Cathie - that’s C-A-T-H-I-E - joined our Customer Service team in early August and thanks to her extensive CS experience, she was answering phones like a veteran by the end of her first day. Production delays caused a spike in customer contacts and Cathie was instrumental in helping our small CS team catch up. She’s a force to be reckoned with and has energy enviable by people half her age. And while she always speaks her mind, her wit and good humor ensure she only leaves smiling faces in her wake.