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Privacy policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive data about your user session in order to provide us with information that helps us learn more about you.

For instance,. we use tracking pixels (small, invisible images) on our website and in emails to collect information about how you interact with our content. These pixels may track actions such as email opens, page visits, click-through rates, and user engagement patterns.

Pixels may collect or be associated with personally identifiable information (PII) including your IP address, email address, device identifiers, and browsing behavior when linked to your account or profile. This data helps us analyze website performance, measure marketing effectiveness, personalize content, and improve user experience.

Pixel data, including any associated PII, may be shared with third-party analytics and advertising partners such as Google Analytics, Facebook (Meta) Pixel, and our email service providers. We implement appropriate and industry-standard safeguards to protect any PII collected through pixel tracking. You can limit pixel tracking through your browser settings, email preferences, or by opting out of targeted advertising programs when available.  By using our site, you agree that we may track this data and share it with our non-affiliated third party vendors. 

In addition, we improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we may track this data and share it with our non-affiliated third party vendors.

Email Marketing and SMS/MMS (if applicable): With your permission, we may send you emails or SMS/MMS messages about our store, new products, and other such updates.

Your data, as it relates to SMS messaging, will not be shared with non-affiliated third parties as explicit one-to-one consent is required for SMS communications.

See Full SMS/MMS Policy and Disclosure

 

Blenko Glass Company will never sell or rent your data.

 

CONSENT

How do you get my consent?

When you browse our site, provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as email marketing or SMS/MMS marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at anytime, by contacting us at:

Blenko Glass Company, INC
9 Bill Blenko Drive
Milton, WV 25541
United States

Phone: (304) 743-9081
Email: support@blenko.com

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

If you choose a direct payment gateway to complete your purchase, then the credit card processor stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted unless explicitly requested otherwise.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored under AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@blenko.com or by mail at the following address.

Blenko Glass Company, INC

Attn: Privacy Compliance Officer
9 Bill Blenko Drive
Milton, WV 25541
United States

Phone: (304) 743-9081
Email: support@blenko.com