Groups shall call at least 7 days prior to your arrival to schedule a tour with a guide. (Tour Guides can only be scheduled for groups consisting of 10 people or more). To schedule a guided tour, call 304-743-9081 and request to speak to the Visitor Center.

For safety reasons, participants of scheduled guided tours can not wear open toed shoes on shop floor. You MUST have closed toe shoes on.

No hot glass is produced on weekends and all tours end by 2:15pm due to the excessive heat in the factory. Please plan accordingly

A free self-guided and self-paced tour of glassblowing demonstrations can be viewed from our observation deck Monday-Friday* 9am-2:15pm. (excluding staff Lunch which is 12noon-12:30pm). No reservations are required for self-guided tours and an interpretive tour brochure is available to assist you (printed brochures are available FREE upon asking at Visitor Center)

*Some Fridays, we have worked out the glass we have melted and none is available to work in the afternoon. Take note of this possibility and that it is not predictable nor controllable but a function of each week's production needs. Your efforts to plan accordingly are appreciated.

PLEASE KEEP IN MIND:
We are a real working factory with real manufacturing operations. We allow the public to view our operations because we want to share what we do. ​We ask that you keep this in mind while you partake in our time honored tradition.